Action Presentation Systems typically ships all U.S bound package orders via the UPS service level selected during the checkout process. At the discretion of Action Presentation Systems the packages may be shipped via a different carrier providing the same service level as requested for the same price. MINIMUM ORDERS There are no minimum orders. CREDIT CARD POLICY We accept Visa and MasterCard C.O.D. ORDERS We do not accept C.O.D. orders. FREIGHT POLICY If ordering more than one type of product on the same order, your shipment may originate from different locations. If you need tracking numbers for your order, please email sales@actionpresentationsystems.com PRICES, SPECIFICATIONS, AND POLICIES Action Presentation Systems.com reserves the right to update prices, product specifications and policies at any time without notice. Action Presentation Systems and its vendors assume no liability for damages resulting from the use of any of its products other than normal vendor warranties. CANCELLATION POLICY Because of Action Presentation System's state-of-the-art distribution system, most orders are prepared for same day shipment within minutes after the order is received. Thus, an order cannot be cancelled. After receiving product, please call customer service and request a return authorization. A 15% restocking fee will be assessed and all freight charges (both ways) are the responsibility of the customer for all returned merchandise. All items unless specifically noted otherwise (for example used products) carry a full manufacturers warranty. Please contact the manufacturer for assitance with repair or replacement of defective merchandise. RESTOCKING CHARGE A 15% restocking charge will apply if product is returned due to customer error. RETURN & CREDIT POLICY All credit claims (short shipments, etc.) must be requested no later than 5 days from invoice date. All requests for proof of delivery must be received within 30 days of invoice date. All requests for returns (other than defective returns) must be requested no later than 30 days from invoice date. This includes sales errors. To process a credit claim or return, email sales@actionpresentationsystems.com, or fax to 317-578-8441. All product must be returned with an approved Return Authorization Number. The RA number must be affixed to all boxes to be credited. RA numbers are valid for 3O days from date issued. Boxes sent without labels will be returned at the customer's expense. All merchandise returned without prior approval (Return Authorization Label) will be sent back at customer's expense. Please do not send returns via air freight (i.e. FedEx collect). Freight credit will not be issued for customer errors or defective product. Any return received after 30 days from issuance will be refused. Packages damaged due to shipping need to be reported immediately to the freight carrier and to Action Presentation Systems. Be sure to designate packages as damaged when signing receipt. Please keep all boxes until advised otherwise by freight carrier. All returns must be returned freight prepaid, in their original packaging, complete with all parts, instructions, labels, etc.